❓ FAQ
How does your price compare with other factories?
We are professional forklift manufacturers with over 12 years of production and export experience. We are confident in providing more competitive prices than other factories.
What is your typical delivery time?
Generally, we can deliver regular machines within 30 days. Because we keep common parts in stock, standard forklifts can be delivered in a very short time. Special requests are handled according to confirmed dates.
How quickly can you respond to inquiries?
Our team consists of diligent and dynamic professionals working 24/7 to ensure client inquiries and questions are answered promptly at all times.
What payment terms do you accept?
Normally we work on T/T or L/C terms. On T/T terms, a 30% down payment is required in advance, with the 70% balance settled before shipment or against the copy of the original B/L.
Which Incoterms 2010 terms can you handle?
We are a sophisticated international player and can handle all INCOTERMS 2010. We normally work on regular terms such as FOB, CFR, CIF, CP, and DAP.
What logistics methods do you use for shipment?
We ship by various means: 80% by sea via container or bulk shipment; by road or railway for inland neighboring countries; and by international courier (DHL/TNT/UPS/Fedex) for urgent spare parts.